Temporary passwords have different expirations based on how you received them. Text-based temporary passwords expire in 6 hours, email temporary passwords expire in 24 hours.
If you have created a portal account, and haven't signed in or used the account in more than a year, the account is set to a deactivated stage.
Contact the office you set up the account with and ask them to resend the temporary password link and this should re-establish your account.
Typically, there are a few reasons your account can’t be found:
With your patient portal account, you can limit the type of communications you want to receive from us to just the right ones. Here is an overview of how to modify the types of automated communications.