Contact Us

Main Clinical Line

Phone: (517) 355-3000
Toll-free: (800) 353-3464

A listing of all practices can be accessed through these numbers. Use this for getting to your clinic for questions regarding your care, making an appointment with your doctor, asking for a prescription refill or similar questions.

• To Become a Patient

  Phone: (844) 678-7883

  Calling to get a new doctor appointment can be frustrating. Getting care for you and your loved ones should not be painful. How does simpler sound? One number, answered every day by Michiganians — even on holidays.

  Our friendly telephone operators can connect you directly with our clinics during office hours. After-hours, your information is noted in our secure environment and waiting for the clinical staff when they arrive the following business day. So we are always at the other end of the telephone line to connect with you, day or night.

• Administration Office

  West Fee Hall
  909 Fee Road, Room D130
  East Lansing, MI 48824

  Phone: (517) 353-5366

  Please call your specific practice location for patient care concerns. Do not email any emergent issues. Practice location contact numbers can be found under the services tab.

• Billing and Insurance

  If you have a question or need assistance with payments, please contact MSU HealthTeam Patient accounts at 1-800-964-3968 or msuht.patientaccounts@hc.msu.edu.

  Our office hours are Monday through Friday, 8 a.m. – 5 p.m.

  If you would like to inquire about the types of insurances we accept, view the Patient Financial Services section of our site.

   

• Communications 

  Phone: (517) 599-4795
  Email: Melissa.Jegla@hc.msu.edu

• Compliments, Concerns, Questions and Suggestions

  The nurse manager or clinic manager is your primary contact at each location where you have received services. For contact information by location, refer to the services tab and the appropriate practice.

  For more information, visit our patient rights page.

• Jobs

  Search for current open positions careers.msu.edu by selecting MSU Health Care as the Major Administrative Unit/College.

• Medical Records

  If you need a copy of your medical record sent to another provider, would like to request an amendment or anything related to your medical record, our information on Medical Records will guide you.

  Phone: (517) 353-4905
  Fax: (517) 432-2364
  Email: ht.medicalrecords@msu.edu

• Pharmacy

  Pharmacy

  Phone: (517) 353-3500
  Email: msuhealthcarepharmacies@hc.msu.edu 
  Fax: (517) 353-3510

   

  PLEASE NOTE: Electronic Mail is not secure, may not be read every day, and should not be used for urgent or sensitive issues.