Patient Portal

Financial Services

MSU Health Care appreciates payment at the time of service. We understand that is not always possible and offer you several convenient options to pay for medical services. You can learn more about various methods to pay.

If you have a question or need assistance with payments, please contact MSU Health Care Patient accounts at 1-800-964-3968 or HT.msuhtpatientaccounts@msu.edu.

Our office hours at the Medical Office Building (MOB), 4660 S. Hagadorn Road, Suite 112, East Lansing, MI 48823, are Tuesdays and Thursdays from 8 a.m. to 5 p.m. (closed 11 a.m. to 12 p.m. for lunch).

At the Clinical Center, 804 Service Road, A109K, hours are Mondays and Wednesdays from 8 a.m. to 5 p.m. (both locations are closed 11 a.m. to 12 p.m. for lunch). Please call 1-800-964-3968, Monday through Friday, 8 a.m. to 5 p.m.

Payments are applied to the oldest outstanding charges on your account. Please allow ten business days for your payment to be reflected on your account.

For students, outstanding university obligations can restrict your access if a financial hold is placed by the university on your account. To learn more, visit the financial hold section of Spartan Life, the guide to student life at MSU.