MSU Health Care values patient privacy and protects patient confidentiality. Key patient privacy rights are detailed in the Notice of Privacy Practices, including the right to request copies of your protected health information (PHI) and the right to request that we communicate with you in certain ways. We will accommodate reasonable requests.
Patients also have the right to request amendments to their records when they feel information is incorrect or missing. Please fill out the Patient Request for Amendment form and submit to the MSU Health Care Privacy Officer.
Our mailing address
MSU Health Care Privacy Officer
West Fee Hall, 909 Fee Road, East Lansing, MI 48824-1315
MSU Health Care encourages the prompt reporting of any alleged misconduct or safety concerns. When you have a complaint or concern regarding your or a family member’s patient care from MSU Health Care, we want to know about it.
Rest assured we register complaints and have a process to address your concerns. Speaking up on behalf of yourself or a loved one will not compromise a patient’s future access to care. You may contact the MSU Health Care Compliance Officer or the Misconduct Line with any concerns you may have.
MSU Health Care Compliance Officer
West Fee Hall | 909 Fee Road
East Lansing, MI 48824
517-353-4265
email: patientexperience.msuhealthcare@msu.edu
MSU Misconduct Line: 800-763-0764
reportlineweb.com/michiganstateuniversity