FAQS

What if I have questions about my MSU HealthTeam Statement?

Look for the contact phone number listed on your statement.

Sports Medicine: 884-6100
Psychiatry: 432-3348
Calling from outside of the Lansing area: 1 (800) 964-3968

For all other clinics, please call the number that corresponds with the first letter of your last name.

A-G: (517) 355-5100
H-O: (517) 355-5101
P-Z: (517) 355-5127

Calling from outside of the Lansing area: 1 (800) 964-3968

Who do I call with general MSU HealthTeam questions?

For general MSU HealthTeam information please call (517) 353-3000.

If you are outside the area, call our toll free line: 1(800) 353-3464.

For both numbers, you will reach a phone directory. Stay on the line or press zero for assistance.

We are normally available Monday – Friday from 8 a.m. to 5 p.m. If you are calling outside these hours, please leave a message.

How do I contact my clinic or doctor?

You have a few options to contact your doctor.

By Phone: Call the location where you normally see your provider. If your provider isn’t in, you should be given the option to leave a message for your provider. If you don’t know the location’s phone number, you can find it on their web page. All our locations can be accessed through our directory listing.

MyHealth: Our patient portal is called MyHealth. If you have a MyHealth account, you are able to send a message to your provider.